Safety Recall

Empower Brands of Middleton, WI Recalls Black+Decker™ Easy Steamer HGS011 Models Due to Potential Burn Hazard. Under certain conditions, the BLACK+DECKER® Model HGS011 Easy Garment Steamers can expel, spray or leak hot water instead of steam, which may pose a burn hazard.

How to Identify if Your Product is Affected by This Recall:

  • This recall only affects Black+Decker Easy Garment Steamer HGS011 models. You can check the model of affected steamers by looking at the rating plate on the bottom of the steamer base. If your model has HGS011, including any letter at the end of the model number (e.g., HGS011S, HGS011F, etc.), it is included in this recall regardless of date code or point of purchase. This recall also affects units that received a replacement upper housing as part of the November 2022 recall.
BLACK+DECKER® Steamer Model # HGS011, HGS011F, HGS011S
Steamer Models Recall Info Graphic

  • If you have a steamer that is affected by this recall, immediately stop using the recalled steamer. You may register for this recall by clicking the “Register” button below to receive a refund of $22.14, or the purchase price if you have the original proof of purchase.. If you have questions or concerns, you may call our recall assistance helpline toll-free at 1-800-990-5298.

    Click here for the CPSC recall press release.