Quiet Blender with Cyclone® Glass Jar

Another with a broken lid

I bought this blender last June (2025) and recently one of the closure tabs on the lid broke. I have exhausted all avenues of finding a replacement. And the customer service person referred me to Amazon!! Please tell us where to buy replacement parts.

Damage Axis Bade

The blade came off the axis and no longer liquates. I need a new blade to replace the spoiled one.

• Hello Peters23, Thank you for taking the time to share your experience and for choosing Black and Decker. We're sorry to hear that the blade on your blender broke. We want to make sure you’re supported and have the most accurate information for your Quiet Blender with Cyclone® Glass Jar. To do that, we’d like to connect with you directly so our customer care team can review this with you and help with the next steps. Please reach out to us at empowercustomerservice@spectrumbrands.com or call 973-287-5134, Monday–Friday, 9am–5pm. Our team will be glad to assist. Thank you again for your feedback—it’s helpful not only for us, but for others considering this product as well.

  blackanddeckerappliances2026-04-10T13:37:48.000+00:00

AVOID THIS PRODUCT

I own a perfectly functional Black+Decker blender that requires only a simple blade replacement. However, after contacting customer service, I was informed the part is "out of stock" and was advised to "check Amazon" without any specific part numbers or guidance. It is disheartening to see a major manufacturer prioritize the sale of new units over providing repairable components for existing customers. While the company continues to retail new blenders (which clearly utilize these same blades) they have made the blades unavailable for individual purchase. This approach is a clear example of planned obsolescence that contributes directly to our global waste crisis. I would gladly pay for a replacement part, but Black+Decker has made it clear that their business model prioritizes short-term profit over environmental responsibility.

• Hello, Thank you for providing your feedback regarding your Black+Decker blender. We’re sorry to hear of the issue written about especially regarding the unavailability of replacement blades for your blender. Our goal is to provide products of only the highest quality, and your feedback will help our quality teams further this initiative. If you’d like additional support or have follow-up questions, we’d like to connect with you directly. Please contact us at empowercustomerservice@spectrumbrands.com or call 973-287-5134, Monday–Friday, 9am–5pm. Our customer care team will be happy to assist. Thank you again for your feedback—we value the opportunity to support you.

  blackanddeckerappliances2026-03-24T14:45:43.000+00:00

Broken lid after short usage.

I have noticed that other customers have suffered a broken lid. Well, we have now joined that sad club. VERY disappointed. Our purchase was March 2025.

• Hello mgmmav, Thank you for taking the time to share your experience and for choosing Black + Decker. We are sincerely sorry to hear your blender lid broke after only a year. This definitely doesn’t meet the quality standards we strive for, and we apologize for the frustration. We want to make sure you’re supported and have the most accurate information for your Quiet Blender with Cyclone® Glass Jar. To do that, we’d like to connect with you directly so our customer care team can review this with you and help with the next steps. Please reach out to us at empowercustomerservice@spectrumbrands.com or call 973-287-5134, Monday–Friday, 9am–5pm. Our team will be glad to assist. Thank you again for your feedback—it’s helpful not only for us, but for others considering this product as well.

  blackanddeckerappliances2026-03-19T13:01:50.000+00:00

Blade leaks

Worked pretty good for over two years until the blade leaks. Can I buy a replacement part from you guys???

• Hello Bfonzy, Thank you for reaching out and for choosing Black and Decker Products. We currently d not have the replacement parts available on our website for purchase. You can visit Amazon website for availability. The part number is Blade assembly (part no. BL1400-01). If you’d like additional support or have follow-up questions, we’d like to connect with you directly. Please contact us at empowercustomerservice@spectrumbrands.com or call 973-287-5134, Monday–Friday, 9am–5pm. Our customer care team will be happy to assist. Thank you again for your feedback—we value the opportunity to support you.

  blackanddeckerappliances2026-03-18T17:25:04.000+00:00

Do not buy

Embarrassing present bought in Oct.2023. Friend didn’t use til Feb. 2024. Noticed she was using different blender Dec.20Apparently leaked a/s/a it started, more if contents were liquid. My inexpensive Oster lasted 16 years. Suggest not to buy, especially after I tested myself

• Hello Dillyweed, Thank you for reaching out and for choosing BLACK+DECKER. We appreciate you taking the time to share. We are sorry to hear about your experience with the Quiet Blender with Cyclone® Glass Jar. That is not the kind off experience we want our customers to have. If you’d like additional support or have follow-up questions, we’d like to connect with you directly. Please contact us at empowercustomerservice@spectrumbrands.com or call 973-287-5134, Monday–Friday, 9am–5pm. Our customer care team will be happy to assist. Thank you again for your feedback—we value the opportunity to support you.

  blackanddeckerappliances2026-02-24T18:47:08.000+00:00

Broken blending piece l, now leaks

I use the blender consistently and like it. However, the red blender blade piece has cracked and now leaks when blending so i cannot use it. Was good, now useless and i cannot replace the part.

• Broken blending piece l, now leaksI use the blender consistently and like it. However, the red blender blade piece has cracked and now leaks when blending so i cannot use it. Was good, now useless and i cannot replace the part.https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YmxhY2thbmRkZWNrZXJhcHBsaWFuY2Vz/21b9c930-816c-5312-9fac-7ffe7479424d

• Thank you for your feedback regarding the Black and Decker Quiet Blender with Cyclone® Glass Jar. We're sorry to hear of the issue you're having. The bender has a 3-year warranty if it is with in this time, please reach out to us at empowercustomerservice@spectrumbrands.com or call 973‑287‑5134, Monday–Friday, 9am–5pm.

  blackanddeckerappliances2026-02-02T16:15:43.000+00:00

Leaking from the bottom.

Wonderfull blender I bought it 3 months ago but it's already leaking thru the bottom.

• Hello Crys, Thank you for sharing your experience with the Quiet Blender with Cyclone® Glass Jar. We’re glad to hear you’ve enjoyed using it, but we’re very sorry that it has started leaking after only a few months. We understand how frustrating that must be, especially when the blender had been working well for you. We’d like to connect with you directly to look into this issue and help find a solution. Please reach out to us at empowercustomerservice@spectrumbrands.com or call 973‑287‑5134, Monday–Friday, 9am–5pm. We appreciate you bringing this to our attention and value your trust in Black+Decker.

  blackanddeckerappliances2025-12-07T16:01:26.000+00:00

Lid flap broken

One of the flaps on the lid for this blender broke almost immediately after we purchased it about 2 yrs ago. I superglued it back together at that time, but today that flap broke completely and is irrepairable. I cannot find a replacement lid anywhere. It should not have broken in the first place, but I think the construction of these flaps on the lid is very questionable and not durable. We've been disappointed in the fact that the lid doesn't seem to be as sturdy as the rest of the blender.

• Lid flap broken (Image 45528785)One of the flaps on the lid for this blender broke almost immediately after we purchased it about 2 yrs ago. I superglued it back together at that time, but today that flap broke completely and is irrepairable. I cannot find a replacement lid anywhere. It should not have broken in the first place, but I think the construction of these flaps on the lid is very questionable and not durable. We've been disappointed in the fact that the lid doesn't seem to be as sturdy as the rest of the blender.https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YmxhY2thbmRkZWNrZXJhcHBsaWFuY2Vz/1ce57a57-c1ef-58d2-a335-a976630ef601
• Lid flap broken (Image 45528786)One of the flaps on the lid for this blender broke almost immediately after we purchased it about 2 yrs ago. I superglued it back together at that time, but today that flap broke completely and is irrepairable. I cannot find a replacement lid anywhere. It should not have broken in the first place, but I think the construction of these flaps on the lid is very questionable and not durable. We've been disappointed in the fact that the lid doesn't seem to be as sturdy as the rest of the blender.https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YmxhY2thbmRkZWNrZXJhcHBsaWFuY2Vz/b4b9f9e5-7615-5642-8ce9-87659691118d

• Thank you for offering your feedback regarding your Black+Decker Quiet Blender. I’m sorry to hear of the experience you had with the lid of your blender. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.

  blackanddeckerappliances2025-08-26T16:19:34.000+00:00

Blender

I love how it blends my smoothies, sauces, and shakes.

Verified Purchaser

true

This blender offers quiet operation, powerful blending capabilities, and a durable glass jar. It produces smooth and consistent results, even with tough ingredients like ice and frozen fruit. The intuitive digital controls and pre-programmed settings make it easy to use. Overall, customers are highly satisfied with the blender's performance and design.

AI-generated from customer ratings & reviews, and may include incentivized reviews.

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Where do I find a replacement lid, I lost both flaps

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How do I find a replacement blade or parts since the blender leaks from the bottom?

your answer to question 42599678 about BPA in this product is completely unacceptable. Someone at your company needs to tell us which plastic parts of this blender assembly contain BPA, or i am going to escalate this and post it on social media.

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