Empower Brands, LLC is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to email us at empowercustomerservice@spectrumbrands.com and we will respond as soon as possible. Emails will be answered during business hours from 7:30 A.M – 6:00 P.M CT / 8:30 A.M – 7:00 P.M EST Monday- Friday.