• Black and Decker Coffee Maker

12-Cup Programmable Coffeemaker



Model: CM2020B

Take control of your morning with the BLACK+DECKER 12-Cup Programmable Coffeemaker and personalize your brew! Choose regular or strong coffee with the brew strength selector, and use the 1-4 cup brew option to make a smaller brew of coffee without giving up any of the flavor of filling the entire carafe. Blast through busy mornings with the Quick Touch™ Programming and keep your coffee fresh and hot throughout the day with the Time Since Brewed display and Keep Hot Carafe Plate!

  • Brew Strength Selector
  • 1-4 Cup Option, Auto Clean® System
  • Time Sinced Brewed feature
  • Sneak-A-Cup® technology
  • Quick Touch™ Programming
  • Nonstick Keep Hot Carafe Plate
  • Glass Duralife™ Carafe
  • Optimal Brewing Temperature
  • Cord Storage
  • 2-Year Limited Warranty
Use and Care Manuals
CM2020B Use and Care Manual (pdf 512KB)


Brew Strength Selector
Cord Storage
9.06 x 12.02 x 13.98 Inches
Dishwasher Safe Carafe
Freshness Indicator
Number of Cups
Ready Indicator Light
Small Brew Option
Sneak-a-cup Technology
120 Volts
2 Year Limited
Water-level Indicator

  1. QuickTouch™ Programming

    Large, clearly marked buttons control brew strength and size, time settings, and the auto brew feature.

  2. Sneak-a-Cup™

    This feature temporarily stops the flow of coffee so you can pour your first cup before brewing ends without making a mess.

  3. Keep Hot Carafe Plate

    The nonstick carafe plate keeps coffee warm for an hour after brewing is complete.


12-Cup Programmable Coffeemaker is rated 2.6 out of 5 by 44.
Rated 5 out of 5 by from Great coffeemaker I have now had this coffeemaker for over 5 yrs and going strong. I have enjoyed the options it offered. However, like a lot of reviews, the carafe recently broke. If this is a B & D sight, why are all the questions referred to another company. Shouldn't a carafe replacement be a simple fix?
Date published: 2018-01-13
Rated 2 out of 5 by from Love coffee maker, can't find replacement carafe The coffee machine worked okay, coffee grounds in the coffee was disappointing. My problem is the carafe (coffee pot), mine broke, I ordered a replacement (a CM2020) and it doesn't fit, my coffee maker is a CM2020b, I can't find a "b" so I thought the CM2020 must be the replacement. Do I toss the coffee machine and the new coffee pot??? Very disappointed.
Date published: 2017-11-27
Rated 5 out of 5 by from Beats Kitchenaid Bought Kitchen aid coffee maker 2+ years ago, first lasted 6 months, 2nd lasted 3 months. While waiting for new maker bought BD cm2020b. Kitchen aid is on shelf never used! My BD is just great! Thank you.
Date published: 2017-06-06
Rated 5 out of 5 by from Where to find replacement carafe? This is a great coffee maker! I have been very pleased, however, I am in need of a replacement carafe. I have looked online and tried buying one in stores but can't seem to narrow down a perfect fit. Where can I find a replacement? If anyone has any tips, that would be great! Thank you!
Date published: 2017-06-05
Rated 5 out of 5 by from Carafe replacement I love this coffee make but my carafe broke! I really don't want to buy a new coffee maker because I love this one! But I'm having trouble finding a carafe replacement online. Is there anyway I can purchase a replacement through the company??!!?
Date published: 2017-05-20
Rated 3 out of 5 by from Need carafe Where can I purchase a replacement part CM2030-03? Can I order one on line?
Date published: 2017-05-08
Rated 3 out of 5 by from can't find replacement carafe I like this coffee maker well enough, but I dropped the glass carafe and cannot find a replacement that I'm sure will fit.
Date published: 2017-04-16
Rated 3 out of 5 by from PRO/CONS This B&D CM2020B 12-CUP programmable coffee maker is great!!! I got it from WALMART for $29.99. I couldn't find the comment/review button on the Walmart website, so I'll comment here. I read a review on the web. One review complained how there was no led light to light up the clock in the dark. For $29.99 it's not going to come with everything. We get what we pay for sometimes. You will have to dish out more $ money for more features. One review complained about the clock being in the wrong place. I don't see nothing wrong. Where else could they place the display clock at? The price is great for the fabulous coffee it brews and I absolutely love it!!! The design is gorgeous too with the Black with Silver trim!!! I read another comment, where someone was saying the auto brew button doesn't work. I though so too for months until I had to unfortunately spend a couple hours or more searching YouTube for this exact coffee maker on what buttons,to push. Frustrating when all the steps are not in the appliance guide manuel instruction booklet when you first buy it.? Smh! I'm mad!! After setting the actual clock time, you push the <program button> then Set the auto brew for the morning time then push the <auto button> after this you all set to go (brew). I read another comment that said it beeps too loud. It is nice and quiet for me. It only beeps in the end when coffee is ready, and it doesn't leak water on the counter. The leaking is from the steam coming out. I Love the steam look; however, every coffee maker brand I've own with a lid has steam coming out. You have to just put a piece of scotch tape over lid to keep the steam in. Overall Black and Decker (B&D) never disappoints in appliances!!!! I Love 'EM!!!! Mine B&D COFFEE MAKER IS GOING TO LAST FOR YEARS. IT ALREADY STILL GOING STRONG FOR ALMOST A YEAR!!!! ONLY PROMBLEM I HAD WITH THIS THOUGH IS EVEN WHEN YOU PLUG IT IN, AND THE POWER BUTTON IS OFF. THE UNIT STILL HEATS UP!!!! I HAVE TO UNPLUG IT COMPLETELY!!!! SUCKS!!!!!
Date published: 2017-03-25
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