• Black and Decker Coffee Maker

12-Cup* Programmable Coffeemaker, Black





Model: CM2020B

Take control of your morning with the BLACK+DECKER 12-Cup* Programmable Coffeemaker and personalize your brew! Choose regular or strong coffee with the brew strength selector, and use the 1-4 cup* brew option to make a smaller brew of coffee without giving up any of the flavor of filling the entire carafe. Blast through busy mornings with the Quick Touch™ Programming and keep your coffee fresh and hot throughout the day with the Time Since Brewed display and Keep Hot Carafe Plate!

*One serving equals approximately 5 ounces (varies by brewing technique)

  • Brew Strength Selector
  • 1-4 Cup* Option, Auto Clean® System
  • Time Sinced Brewed feature
  • Sneak-A-Cup® technology
  • Quick Touch™ Programming
  • Nonstick Keep Hot Carafe Plate
  • Glass Duralife™ Carafe
  • Optimal Brewing Temperature
  • Cord Storage
  • 2 Year Limited Warranty
Use and Care Manuals
CM2020B Use and Care Manual (pdf 512KB)


Brew Strength Selector
12 Cups*
Cord Storage
9.06 x 12.02 x 13.98 Inches
Dishwasher Safe Carafe
Freshness Indicator
Number of Cups
Ready Indicator Light
Small Brew Option
Sneak-a-cup Technology
120 Volts
2 Year Limited
Water-level Indicator

Black+Decker and the Black+Decker logo are trademarks of The Black & Decker Corporation and are used under license.

  1. QuickTouch™ Programming

    Large, clearly marked buttons control brew strength and size, time settings, and the auto brew feature.

  2. Sneak-a-Cup™

    This feature temporarily stops the flow of coffee so you can pour your first cup before brewing ends without making a mess.

  3. Keep Hot Carafe Plate

    The nonstick carafe plate keeps coffee warm for an hour after brewing is complete.

12-Cup* Programmable Coffeemaker, Black is rated 2.6 out of 5 by 47.
Rated 5 out of 5 by from Working Great! This is a very good coffee maker. I have had several fails but this continues to meet our coffee needs. I've had Buns, Mr Coffee, off brands. This one does what I want...makes great coffee. It is a standard of a good coffee maker. I have a grinder. The coffee maker with the grinder failed too soon. I've had the makers with hot water ready to brew but they wasted my presious coffee that I roasted and ground. I've a French press, a vacuum pot. None can beat this one. It isn't cool looking but the coffee is great. Who care how it looks if the coffee is great?
Date published: 2019-03-16
Rated 1 out of 5 by from garbage I bought this coffee pot and within a month the "Duralife Carafe" broke. I cant find a replacement for this size since it's not the typical size. Absolute garbage.
Date published: 2018-05-09
Rated 2 out of 5 by from Frustrating carafe replacement All good, but cannot get a response to help me purchase the correct carafe.
Date published: 2018-03-24
Rated 5 out of 5 by from Great coffeemaker I have now had this coffeemaker for over 5 yrs and going strong. I have enjoyed the options it offered. However, like a lot of reviews, the carafe recently broke. If this is a B & D sight, why are all the questions referred to another company. Shouldn't a carafe replacement be a simple fix?
Date published: 2018-01-13
Rated 2 out of 5 by from Love coffee maker, can't find replacement carafe The coffee machine worked okay, coffee grounds in the coffee was disappointing. My problem is the carafe (coffee pot), mine broke, I ordered a replacement (a CM2020) and it doesn't fit, my coffee maker is a CM2020b, I can't find a "b" so I thought the CM2020 must be the replacement. Do I toss the coffee machine and the new coffee pot??? Very disappointed.
Date published: 2017-11-27
Rated 5 out of 5 by from Beats Kitchenaid Bought Kitchen aid coffee maker 2+ years ago, first lasted 6 months, 2nd lasted 3 months. While waiting for new maker bought BD cm2020b. Kitchen aid is on shelf never used! My BD is just great! Thank you.
Date published: 2017-06-06
Rated 5 out of 5 by from Where to find replacement carafe? This is a great coffee maker! I have been very pleased, however, I am in need of a replacement carafe. I have looked online and tried buying one in stores but can't seem to narrow down a perfect fit. Where can I find a replacement? If anyone has any tips, that would be great! Thank you!
Date published: 2017-06-05
Rated 5 out of 5 by from Carafe replacement I love this coffee make but my carafe broke! I really don't want to buy a new coffee maker because I love this one! But I'm having trouble finding a carafe replacement online. Is there anyway I can purchase a replacement through the company??!!?
Date published: 2017-05-20
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I am thinking about purchasing this coffee pot for my work but I need to know if it has a 3 prong plug or just a 2 prong. We are required to only have a 3 prong. Thanks.

Asked by: qestionforu
It's a 2 prong plug.
Answered by: Taralyn
Date published: 2019-06-04

How can I get this coffee pot to brew a whole pot at one time and not just 1-4 cups. It seems to be stuck and we need a lot of coffee right away. Thanks for your help in this matter

Asked by: adurr
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